THE INFLUENCE OF WORK ENVIRONMENT, JOB SATISFACTION, AND ORGANIZATIONAL COMMITMENT ON EMPLOYEE PERFORMANCE AT PT. TOYOTA TUNAS MAMPANG

Abstract

Human resource management is the process of managing employees from recruitment to termination, aiming to improve employee performance which in turn impacts business performance. The work environment refers to the conditions surrounding the workplace, both tangible and intangible, that can make work enjoyable, safe, peaceful, and comfortable. Job satisfaction is an emotional state, either pleasant or unpleasant, that an employee feels towards their job. Organizational commitment is synonymous with an individual's love for the organization to which they contribute. This study aims to identify and analyze the influence of the work environment, job satisfaction, and organizational commitment on the performance of employees at PT. Tunas Toyota Mampang. The population used in this study consists of the employees of PT. Tunas Toyota Mampang, with a sample size of 50 people. The method used in this research is a descriptive quantitative analysis using a Likert scale. Primary data collection was done through questionnaires in the form of Google Forms. Data processing was carried out using IBM SPSS Statistics. The results of the study indicate that a good work environment, job satisfaction, and organizational commitment significantly improve employee performance.

 Keywords: Work environment, job satisfaction, organizational commitment, employee performance.